Joanna Gordon
Compustar Data Systems Corporation
DBE and HUB certified
email: jg@systemprogrammer.com
972-964-6800

PLEASE NOTE:
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All program code on this website has been modified for security.


OBJECTIVE

- System Programmer -
z/OS, OS/390, IMS TS DB, CICS TS mainframe systems, DFSMS, SMP/E, BMC and IBM Utilities, VTAM/TCAM/BTAM

- Operations Automation -
AutoOperator, Netview, SA/390

- Application Developer -
370/ALC, COBOL, DB2 DB2I QMF SPUFI SQL, DTL Panels, HLASM, HTML, IMS/DL/I, JCL and procedures, MQSeries, REXX, TCP/IP sockets, TSO/ISPF Dialog Manager Panels and JCL Skeletons, XML, IBM and BMC utilities

- PC Tools -
Microsoft Office Access Excel IE Money Outlook PowerPoint Project Publisher Visio Word
Lotus SmartSuite 1-2-3 Approach DocOnline WordPro
Change Management

AVAILABILITY

Call (972) 964-6800

PREFERENCES

Contract or Permanent in Dallas/Ft. Worth, Texas
Telecommute or contract nationally

EMPLOYMENT HISTORY

Revised February 15, 2006

First American (PRM) 12/05 - 02/06
Onsite Manager, Systems Support
CICS, COBOL, DB2, NATURAL/ADABAS, z/OS


- Interfaced between mainframe application programming groups who supported COBOL Natural/Adabas DB2 applications.
- Resolved application and technical issues, made recommendations, answered questions.
- Attended meetings
- Documented technical and application programmer procedures for standards manuals including DFHSM tape recovery.

City of Dallas 10/05 - 12/0
5
Senior System Programmer
z/OS


- Maintained z/OS operating system and CICS TS.
- Participated in Disaster Recovery exercises.
- Supported application developers and operations staff.

Atos Origin (Compustar) 07/05 - 09/05
Senior System Programmer
z/OS


- Converted outsource OS/390 2.10 LPARs to z/OS 1.4
- Converted Top Secret release 5.2 software with 5.1 formatted databases to release 8.0
- Applied z/OS toleration maintenance to CA Deliver and CA View using SMP
- Converted JES3 user 370/ALC exits to JES2 EXIT 2 370/ALC JOB card exit.

MBNA Information Services (ProTech Solutions) 01/05 - 06/05
Senior System Programmer
BMC AutoOperator, REXX, TCP/IP Sockets, XML, z/OS


Received a "Shooting Star Award" and a written "Commendation" for work performed on the following operations automation projects:

- Coded REXX EXECs for BMC Mainframe AutoOperator
- Developed a user command that gathered critical online banking system status and transmitted XML packets via TCP/IP sockets to a Java listener (AOHEALTH)
- Coded a Unix Java listener that read XML packets and converted system status information to a GUI display
- Rewrote the credit card CICS Authorization Monitor (AA25)
- Enhanced a user written command to switch the network between separate LPARs (AOMOVE)
- Developed a CICS fraud monitor (AOFP44)
- Developed a process to control MQSeries queues (AOMQQ)
- Wrote a performance tuning system that captured and analyzed log data and automatically reorder rules within rulesets in descending hit count order or, in other user specified orders, displayed information on CUA compliant DTL panels and saved reordered ruleset in Partitioned Data Sets.
- Merged Europe automation processes with existing North America processes
- Added American Express credit card processes to existing credit card processes without changing program code
- Enhanced the processes to vary cartridge drives offline/online on 10 production LPARs before/after maintenance windows (AOTAPEDRIVE)
- Enhanced the processes to SHUTdown 100+ CICS regions on multiple LPARs before maintenance windows and vary Terminal Owning Region ACBs offline (CICSSTO1)
- Developed a jobstream with a REXX EXEC to update BMC AO online variables in ten subsystems from batch jobs (AOBATCH)

DTE Energy (OpTech) 05/03 - 01/04
Lead System Programmer
z/OS, OS/390, DB2, CA program products


- Installed new versions of program products in preparation for migrating to z/OS 1.3 including
- TMON for MVS
- CA Common Services (CA90s)
- CA JCLCheck
- CA Panvalet
- CA/1
- CA/7
- CA/11
- Supported production and test OS/390 z/OS operating systems
- Supported DB2 subsystems
- Maintained IMS internal security

H.E.B. Grocery (Oxford) 01/03 - 03/03
Project Management
Language Environment conversion, COBOL, HLASM, GEAC


- Gathered data used by the Project Manager to prepare an Invitation to Bid on a Language Environment (LE) conversion project
- Wrote HLASM/LE assembler programs to read Changeman data sets, SMF data, DB2 data
- Used an External Analyzer tool to identify OS/VS COBOL, COBOL, OS COBOL II, IMS MPP, IMS BMP, IMS ADF, CICS transactions, DB2, CA Easytrieve, CA Telon, Focus, assembler programs and GEAC financial modules that required conversion to LE.
- Produced reports that correlated source code with program library load modules
- Associated programs with their owning application system(s)
- Summarized program execution frequency
- Identified execution JCL
- Listed a hierarchy of modules within a program
- Identified program language type and version
- View HLASM (assembler) LE (Language Environment) program

Levi Strauss (Glotel) 06/02 - 11/02
Lead System Programmer
IMS DB/DC, OS/390 Program Products


- Supported 5 IMS DB/DC V7 online database systems
- Applied 3 years of SMP/E maintenance
- Tuned IMS systems by implementing long term page fixing, buffer tuning, data set placement, RECON data set cleanup and other performance enhancements which resulted in a 25% reduction in month end processing time (from 32 hours reduced to 24 hours)
- Supported IMS Markdown Simulator to route IMS print output to VTAM/VPS printers
- Maintained IMS internal security
- Maintained and debugged MXG performance reporting job streams
- Supported the following program products: CA/1, CA/7, CA/11, CA TNGFW, CA Easytrieve Plus, CA/Endevor, CA OPS/MVS, CA Panvalet, CA Spool, CA Telon, Control-D, Docutext, IOF, FileAID/IMS, JCLSCAN, JHS, Jobscan, MXG and SAS

Tarrant County, Dallas (Comsys) 01/02 - 05/02

Lead System Programmer
Top Secret, CICS, IMS/DB, DB2, GEAC


- Analyzed and documented a user written security system that controlled access authority to 1400 CICS transactions and GEAC applications using rules stored in IMS/DL/I and DB/2 data bases
- Coded COBOL and 370/ALC programs to extract security rules contained in IMS structures and DB2 tables and created flat files which contained corresponding security definitions for Top Secret
- View sample COBOL DL/I program

TXU Business Services (Compustar) 09/00 - 12/01

Lead System Programmer
IMS/DB, DB2


- Supported 18 IMS data base control regions with IRLM data sharing maps in a coupling facility
- Installed 11 new data base regions for the utility deregulation project
- Applied SMP/E maintenance current to within 90 days
- Identified and resolved problems with Hung BMPs
- Identified and resolved insufficient private area space problems which caused JES2 to abend.
- View technique to reduce private area storage
- Resolved CICS transaction abends
- Resolved IMS control region and BMP performance problems
- Installed DB2 support in IMS data base control regions
- Tuned thread counts between IMS data base control and CICS online regions
- Installed new versions of Xpediter/IMS, BMC and Platinum utilities
- Participated in Contingency Disaster Recovery exercises

Candle Corporation (Compustar) 06/00 - 08/00

Senior Product Developer
370/ALC, Omegamon/IMS, AF/Operator


- Coded 370/ALC enhancements to the vendor's products
- Coded fixes for problems
- Added IMS command generic command operand support

State of North Dakota (Compustar) 01/00 - 05/00
Lead System Programmer
TSO/REXX, ISPF, ROSCOE


- Converted ROSCOE RDF programmer and operations staff productivity tools to ISPF Dialog Manager by coding panel definitions, JCL skeletons and REXX EXECs.
- Generated ISPF panels and JCL skeletons to generate JCL to execute CICS NEWCOPY, DB2 BIND and various IBM and third party vendor utilities

Computer Sciences Corporation (Compustar) 06/99 - 09/00
Senior System Programmer
OS/390, REXX, ISPF


- Coded REXX EXECs and ISPF Dialog Manager panels to convert a VM user community print functions to OS/390 VPS in parallel with a VM elimination project
- Tested program products and applications for Y2K compliance
- Eliminated unused and redundant program products for a savings in licensing costs

IBM Global Services (PrimeSearch) 11/98 - 09/99
Senior System Programmer
OS/390, Program Products

- Applied SMP toleration maintenance to outsource client LPARs with versions ranging from MVS 4.2 to MVS 5.2 in preparation for conversion to OS/390 2.6.
- Installed OPS/MVS II and converted from CA/Automate
- Installed CA/7
- Installed CA/TLMS
- Installed new versions of the following program products:
- CA/11
- CA90s
- CA/Deliver
- CA/Dynam
- CA/JARS
- CA/Endevor
- CA/View
- CA/Vman
- FDR/ABR
- Syncsort
- Participated in Contingency Planning Disaster Recovery exercises
- Supported Y2K client testing on CICS regions
- Provided level 2 system programming staff support

Saks Fifth Avenue (LRI) 04/98 - 03/99

Senior System Programmer
OS/390, Program Products


- Applied SMP toleration maintenance to MVS 4.3 LPARs
- Converted MVS 4.3 to OS/390 2.6.
- Established a shared DASD and shared ICF catalog environment between MVS and OS/390
- Installed multiple Y2K compatible IBM and third party vendor program products

Tricon Restaurants (Compustar) 03/98 - 04/98

Senior System Programmer
Compuware Program Products


- Installed 11 Compuware program products

Computer Sciences Corporation (Compustar) 01/97 - 03/98

Lead System Programmer
OS/390, Program Products


- Installed OS/390 1.3 from a ServerPac using a MVS 4.3 driver system and converted a single 3090/400E MVS/ESA 4.2 LPAR to two 4341 OS/390 1.3 LPARs
- Installed third party vendor program products with the majority being CA
- Converted I/O hardware definitions to HCD and maintained the I/O configuration
- Implemented an EMC shared DASD and tape environment using CA/MIM
- Coded and implemented SMS and DFSMShsm ACS routines
- Installed RACF security server

MBNA Information Services (Compustar) 06/96 - 01/97

Senior System Programmer.
MVS, Program Products


- Installed program products including
- Sunrise Disaster Recovery
- CA/Realia Workbench for MVS Batch with CICS Host Test Option
- CA/CCI under VTAM and TCP/IP to PC clients
- Parallel Data Mover on MVS/ESA and AIX
- VIA/Center
- Plan2000
- HLASM
- CA/EZtrieve
- CA/Examine
- DOC1 for XEROX printers
- LE/370
- PROSMS and Hipercache
- Endevor
- JCLCHECK
- COBOL compilers.
- Coded 370/ALC user modifications for Connect:Direct DMGSAF exit to stop production data sets from transmitting through test NDM systems
- Coded 370/ALC CA/MIM API interface modifications
- Modified 370/ALC Sunrise disaster recovery routines
- Developed a CA/Realia presentation for management that I later presented at CA/World as a guest speaker
- View testimonial for this assignment

Federal Reserve Bank of Dallas 01/96 - 06/96
Lead System Programmer
MVS


- One of 2 persons who supported 31 MVS/ESA 5.2 to MVS 4.3 LPARs in Dallas which was a remote disaster recovery site for Richmond, VA and a test site for applications
- Maintained the HCD and IOCP hardware definitions for a 12 ESCON director DASD configuration
- Assisted in the installation of the first parallel sysplex complex
- Migrated the JES2 checkpoint dataset to the coupling facility
- Defined coupling facility structures

Federal Reserve Bank of Dallas (JTC) 03/95 - 12/95
Senior Data Base Administrator
IMS, REXX, TSO/ISPF Dialog Manager


- Developed a system to generate JCL for IMS and DB2 DBA utilities which conformed to local, communal and national naming standards in connection with merging separate bank data centers into 3 national locations
- Coded REXX programs
- Coded Dialog Manager panels
- Coded JCL skeletons
- View testimonial for this assignment

Metromedia Restaurants (JTC) 01/95 - 03/95
Senior Programmer/Analyst
CICS, IMS DB/DC


- Resurrected an IMS DB/DC to CICS/DC IMS/DB conversion project
- Developed a presentation to apprise management of the effort required to resume the project
- Developed a IMS/DC-to-CICS/DC conversion methodology
- Coded IMS/DC-to-CICS/DC conversion routines

MBNA Information Services (SSI) 04/94 - 07/94
Senior Programmer/Analyst
CICS, 370/ALC, VSAM


- Analyzed and documented 370/ALC CICS online non-sufficient funds processes
- Trained in Waterfall System Development Methodology
- Recommended management divide nightly processes among separate regional areas to allow batch updates to run concurrently for all areas and decrease maintenance window time which resulted in the Project Leader receiving an 'Employee of the Year' award

Campbell-Taggert (AIC) 12/93 - 04/94

Senior System Programmer
MVS, CICS, RACF


- Supported MVS/ESA operating systems
- Supported CICS online systems and maintained definitions using RDO
- Performed RACF security administrator functions
- Installed IOF, FDR and system performance monitors
- View testimonial for this assignment

Mobil Oil 10/88 - 12/93
Senior System Programmer
MVS, Program Products


- Designed and coded 370/ALC programs to unload and restore DASD between local and remote data centers
- View program that created restore JCL as the second step of an unload job
- Designed and coded a 370/ALC move simulator that projected timings
- View testimonial simulator projected 140 minutes to unload 51 volumes; actual unload time 136 minutes
- Reduced data center anticipated move time from 25 hours to an actual 7.5 hours
- Installed program products including the company's first release of Endevor
- Installed and used ASTEX DASD monitor for performance
- Installed and used TSOMON TSO monitor for performance
- Reduced operating system monitor CPU overhead from 13% to 5%
- Reduced shared DASD overhead by 1004%
- Participated in off-site Disaster Recovery exercises
- Submitted a written proposal as part of an IT Quality Improvement Program to merge the Northeast New Jersey center into the Southwest Dallas center for a $23.5 million per year savings in hardware, software, personnel and other related costs after which, I was included in the first round of layoffs

Peer Services Merabank 08/83 - 09/88
Lead System Programmer
MVS, VM


- Lead for 5 operating system programmers who installed and supported MVS operating systems and products
- Relocated VM systems from Phoenix to Dallas in preparation for building a Phoenix facility
- Integrated VM into the MVS environment using a VM RSCS link to the MVS system
- Implemented hyperchannel connectivity between Dallas and Phoenix
- 1 of 2 local persons who remained to support all Dallas operations while a system support staff was hired in Phoenix prior to relocation

Aaron Associates, Inc. 04/81 - 07/87
Lead Product Designer, Developer
PC 8086 Assembler, BIOS, DOS Interrupts


- Designed, coded, documented and brought to market a PC DOS based system that matched job applicants with employers. System was sold by the IBM PC product centers. Companies that purchased and used the system were Arthur Andersen Consulting, City of Dallas, medical and other placement agencies.

Zale Corporation (Aaron Associates) 09/86 - 04/87

Senior System Programmer.
VTAM/NCP


- Documented the VTAM network configuration
- Replaced separate dialup line definitions for SDLC POS terminals with a dialup line pool
- Installed the company's first Network Control Program (NCP)
- Resolved network problems

Dresser Industries (Aaron Associates) 02/83 - 08/86

Senior System Programmer
IMS DB/DC, TCAM


- Supported IMS DB/DC online systems
- Coded and maintained 370/ALC IMS/TCAM message handlers

Image Sciences (Aaron Associates) 07/82 - 01/83
Lead Product Developer
370/ALC, VSAM


- Designed and coded 370/ALC programs to read text data stored in VSAM data sets
- Designed and coded routines to hash data and store it as bit maps in VSAM relative record data sets
- Provided a search technique to find all strings >= 8 characters using bit mats to reduce data base text search time
- View testimonial for this assignment

Parkland Hospital (Aaron Associates) 04/81 - 06/83
Senior Programmer/Analyst
CICS, IMS/DB
Senior System Programmer
CICS, TCAM


- Supported a CICS-TCAM hospital patient care system.
- Coded CICS IMS/DLI 370/ALC programs

RepublicBank Dallas 01/79 - 04/81
Senior System Programmer
VTAM/NCP


- Installed the bank's first VTAM, NCP, NCCF, NPDA online network software
- Converted TSO/TCAM and IMS bisync to VTAM/NCP
- Coded NCCF commands
- Installed and used NPDA for network performance analysis

EDS 04/77 - 12/79
System Engineer

MVS, VTAM/NCP

- 1 of 10 persons on the original MVT-MVS conversion team
- Coded 370/ALC mods to add checkpoint/restart capability to MVS/JES2/NJE
- Coded 370/ALC mods to interface JES2 with EDS' user security system, SAC
- Analyzed EDS' user-written EXCP online system. Wrote a proposal which management adopted to convert EXCP communications to CICS as a prelude to migrating to VTAM/NCP

Chrysler USAMG 08/71 - 03/77

Lead Network System Programmer
TCAM, BTAM


- Converted the Corporation's DOS BTAM online supplier network to OS/MFT BTAM.
- Coded 360/ALC line handlers for 55 dedicated and dialup lines with 1050 start/stop dedicated and dialup, TWX 33/35 dialup and TELEX dialup terminals
- Coded capability to for the online system read offline messages from disk
- Coded an operator command task
- Coded an interface to multitask COBOL application programs
- Converted the OS/MFT BTAM line handlers to OS/TCAM message handlers with main storage and disk queues. Refer to http://www.systemprogrammer.com/sub16.htm
- Added 3270 bisync support transparent to application programs
- Interfaced the online system with plant systems by transmitting through the MFT/HASP spool
- Lead for 3 network system programmers

Kresge K-Mart 04/70 - 08/71
Lead Operating System Programmer
OS/MFT


- Relocated the corporate data center from a converted Kresge store to the company's current headquarters in Troy, Michigan
- Converted from DOS to OS/MFT operating systems
- Lead for 5 operating system programmers

General Motors GMAD 03/68 - 03/70
System Programmer, Programmer/Analyst
OS/MVT, DOS, PL/I


- Researched, wrote and published the Corporation's PL/I Programming Conventions which were 70+ examples of efficient working code.
- View assignment announcement
- View published PL/I Programming Standards Index
- Provided 3 months rotating shift technical support to operations
- Generated OS/MVT operating systems for an MP-65 processor
- Generated DOS operating systems to support network communications

EDUCATION

Completed 35 hours classroom study required for PMI PMP certification, UTD, 2002
A.A., Macomb College, Warren, MI., Major in Mathematics
B.A., Nazareth College, Nazareth, MI., Major in Mathematics

Computer Related Training (2005)

Java 1.1 Series, Java 1.2 Series, Java Enterprise Design Series
Unix System Series

WORK STATUS

U. S. Citizen

ADDITIONAL INFORMATION

Designed and maintain web site http://www.systemprogrammer.com